Website Auben Realty

Auben Realty is a thriving regional single-family real estate investment brokerage offering acquisitions, project management, and property management. Choose Auben, and be part of a team of people building one of the most dynamic companies in the CSRA.

Position: Resident Experience Manager (REM)

Position Overview:

We are looking for a Resident Experience Manager to service residents in a dynamic and growing rental portfolio in our Augusta, Georgia office. This position does require relocation or commuting to our physical office in Augusta, Georgia.

What You’ll Do:

  • Deliver a singular and unique resident experience.
  • Focus on proactive improvements in processes, procedures, and policies that drive positive results for leasing, retention, and delinquency for Auben Realty.
  • Manage the move-in process for new residents
  • Oversee and manage the renewal process for residents in your portfolio.
  • Maintain the first point of contact for all residents in your portfolio. Be able to de-escalate challenging situations, work with other team members to solve problems, and answer questions for residents.
  • Oversee and manage the resident move-out process.
  • Manage delinquency follow-up with current and past residents.

Our Ideal Candidate:

  • 2+ Years of property management experience.
  • Demonstrated ability to work independently and communicate effectively with colleagues and supervisors.
  • Flexible, ability to maintain good judgment in fast-paced environments.
  • Strong organization and time-management skills.
  • Written and verbal communication skills, including a sufficient understanding of property management and real estate jargon.
  • Strong attention to detail, and ability to work independently and in a team.
  • Interpersonal and relationship management skills.
  • High sense of urgency & takes initiative.
  • Active Georgia and South Carolina Real Estate Salesperson license required OR must be willing to obtain an active license within 120 days of the start date.
  • Experience with Appfolio or Property Management software preferred.


  • Salary Range $40,000 – $45,000 / per year.
  • Additional Bonus Structure
  • Health benefits & IRA options available.

Job Type: Full-time

Salary: $40,000.00 – $45,000.00 per year

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